If you are using a Wi-Fi connection, your internet may be fine but you may need to reposition or boost your Wi-Fi signal. If the internet is only slow for your device, try:Įnsuring you have the most up to date Web Browser You may have outdated firmware on your router which will need to be updated by your Internet Service Provider (ISP). If the internet is slow for every device on your internet connection (other practitioners in your office, partners or children using the same connection), try resetting your Modem and Router. All of these services can impact a call.Ĭlose any applications which might be uploading data in the background, such as Google Backup or Dropbox. If you're comfortable in asking the question, check if anyone in their household is running streaming services such as Netflix, Spotify, Youtube, online multiplayer games, etc.
T mobile hotspot bandwidth issues software#
It may be that your patient or client has software or systems running that may be impacting the call. Ask your housemates or colleagues to refrain from data-intensive activities (like video streaming or teleconferencing), or ask them to hotspot from their phone. Your internet speed will be greatly impacted by how other people are using your Wi-Fi connection. Use your smartphone as a mobile hotspot.Check out this help article for a number of options we have looked at. Tip: There are a number of internet speed tests available on the web. Reporting Feature Function and Configuration Introduction to your Enterprise Telehealth Platform